1. Eligibility

You must be at least 18 years old to use our website or purchase products. By using our services, you represent that you meet this requirement.

2. Use of Website

• You agree to use our website for lawful purposes only.

• You may not misuse our website, attempt unauthorized access, or engage in fraudulent activities.

3. Products & Orders

• All product descriptions, prices, and availability are subject to change without notice.

• Tanneva reserves the right to refuse or cancel orders if fraud or unauthorized activity is suspected.

• By placing an order, you confirm that all information provided (billing, shipping, etc.) is accurate and complete.

4. Payments

• We accept payments through secure third-party payment gateways.

• Tanneva is not responsible for any issues arising from your bank, credit/debit card, or payment provider.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary due to external factors.

• We are not responsible for delays caused by courier partners, customs, or unforeseen events.

6. Returns & Refunds

• Returns or exchanges are subject to our Return & Refund Policy.

• Products must be unused, unopened, and returned within the allowed timeframe.

7. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Tanneva.

• You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

• Tanneva is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services.

• All products should be used as directed. Tanneva will not be held responsible for misuse.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to Terms

Tanneva reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date.

11. Contact Us

For any questions regarding these Terms, please contact us at:
📧 help.tanneva@gmail.com