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Return to shopPrivacy Policy
At Tanneva, we value and respect your privacy. This Privacy Policy outlines the types of information we collect from our users, how we use that information, and the steps we take to protect your personal data when you visit our website, make a purchase, or engage with our services.
By using our website (www.tanneva.com) and purchasing our products, you agree to the collection and use of your data as described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
Personal Information: When you make a purchase or create an account, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
Payment Information: For processing transactions, we may collect payment details (e.g., credit card or other payment method details). Please note that we use third-party payment processors, and we do not store or have access to your full payment card details.
Usage Data: We may collect information about how you interact with our Site, such as browsing activity, IP address, device type, browser type, pages visited, and referring websites. This data helps us improve the user experience and performance of our website.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track usage patterns, and gather analytics. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Order Processing: To fulfill and deliver your orders, process payments, and send order confirmations and updates.
Customer Support: To assist with any questions, concerns, or issues you may have with our products or services.
Marketing and Promotions: To send you updates about new products, promotions, discounts, and other marketing communications. You can opt out of marketing communications at any time.
Improvement of Services: To analyze usage patterns, improve website functionality, and enhance your shopping experience.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for transactions and the use of secure servers.
While we strive to protect your data, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
4. Sharing Your Information
We may share your personal information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies, email marketing services) to help us perform business-related functions.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoenas, court orders).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you of any such change in ownership.
5. Your Rights and Choices
Access and Correction: You have the right to access, update, or correct the personal information we hold about you. You can do this by logging into your account or contacting us directly.
Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us.
Cookies and Tracking: You can adjust your browser settings to control cookies and tracking technologies. However, please note that disabling cookies may impact your experience on our Site.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “05/04/2025” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Tanneva
Email: help.tanneva@gmail.com